did you check that you connected the cables properly? has it been recently left on without you switching the power cable off? lightning or thunder might cause power surge and will cause your drive to not work… it happend to me once and i had to buy a new drivealltogether… cannot be replaced or serviced…
Hi, yes you could retrieve the data you’ve lost… simply go to the WD support area and choose data recovery… follow the steps and your data will be retrieved. but there’s a catch however, WD takes a long time to get hold of your HD and recover the data…sometimes it cannot be recovered at all…and the price they charge for data recovery isnt worth it…depends on how valuable your data is…i suggest if its not too valuable, might as well get a new HD
no problem solly, good for you… the power adapter gave way for you HD…i hope your HD is fine and that you’l just need to replace the adapter…that’s kinda cheap. anyways i suggest that u get a voltage regulator plug/adapter or a surge protector so that you could save your HD/hard drive power adapter when there is a sudden surge of electricity like lightning or trips…its cheap and could save your valuable data. don’t make the same mistake as i did. my HD was fried beyond repair due to thunder…now