WD My Book 3TB - Flashing White LED

[bilibilimvp]

For the last few days I have been getting a rapid white flashing light on my WD My Book. As a result of this I cannot access the drive via Windows even though the PC sees the Drive letter. There storage my important data, please help~~~Thanks a lot~

[Brandon.P]

Hi bilibilimvp,

We have sent you a message. Please check your Community Message Inbox.

[gannyban]

Hi Brandon,

I’m also facing the same issue, can you consult me what to do next?

Thanks

[cecilia5]

@bilibilimvp

For the last few days I have been getting a rapid white flashing light on my WD My Book. As a result of this I cannot access the drive via Windows even though the PC sees the Drive letter. There storage my important data, please help~~~Thanks a lot~

It’s recommended not to format it or repeatedly power cycle it, as this could further damage your data. Try different USB cables and ports, and then try it on a different computer to see if it’s recognized.
Also, does your WD My Book make any unusual noises? Can you see its full capacity in Disk Management? This information is needed to further determine the cause of the problem.