WD Mini TV - UNRECOGNISED USB DEVICE ISSUE


#1

Hi…

I bought the WD Mini Tv media player a few days ago, but hit the first hurdle even getting the player to detect my Freecom external hard drive!!! A message says: ‘Unrecognised USB device.’ I had no problems with the HD, as my desktop and laptop detects it fine.

I have seen on WD website that the only HDD that they officially endorse are mainly the WD HDD or a few Seagate HDD. Does this mean the player is suspect to become unusable? Am I the only unlucky person? or have anyone else suffered the same fate?

I have already tried reformated my HDD and changed NTFS and FAT/FAT32 etc, but still no good. Do anyone out there have any suggestions or solutions. The obvious one is to get a new WD HDD, but just incase there is other solutions…

Thanks!


#2

Hi legobits,

do you know which version of firmware you are on?  go to system then about.   If its not 1.00.60 then you need to update

here’s the link:

http://wdc.com/wdproducts/updates/?family=wdfwdtv_mini

it might be a compatibility issue.   are you directly connecting it or are you connecting to a hub.  make sure that you have a good power source (plug your external to a wall outlet) and try it again if you did not need the update or if the issue continues after the update