WD Media Player

I have purchased a WDBGXT0000NBK-BESN. Currently I am facing several issues, like:

  1. After playing a video file (movie) I am unable to play Music (songs), the player does detect music files in same external drive(WDBBKD0020BBK-EESN).
  2. When I play Music (songs) and if I switch off the TV, the player can not send any signal to TV when I turn on the TV again.

Any idea why this is happening?

  1. Even if you have music and video files on the same folder, your media player will only play the files corresponding to the media category your are using. If you selected “Videos” from the main menu then you won’t be able to play music until you return to the main menu and access the “Music” category even if your files are in the same location.

  2. This could be an HDMI handshake issue. Does it happen when using analog/RCA inputs?

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