I have these two hardware for movie files viewing. Work fine with other files but MKV. It freezes after 10-15 minutes of play and render everything including the remote inoperative. After I unplugged everything and reboot, it will still the same after short period of play and frozen again. Tried numerous time rebooting, updating to latest firmware and a new passport, problem still exitsts.
I tried to play the same MKV file with a USB thumb drive (16GB) and it works fine. Really puzzling. Before I return everything to the store, I am hoping someone can shed some light.
Please help.