WD Live TV WIFI problems

[vfaubert]

Hi

I have a WD Live TV box that does have WIFI I used to use until I moved the box to a location where i then used a wired connection. I now need to use it again on WIFI and when I try to scan for WIFI I only get my Roku and my Sony Tv to show up no routers at all.

If I try to scan with my phone I see about 6 - 10 routers. Any Ideas?

My Setup

D-Link DIR 615 router.
WD Live with firmware 2.02.32
Model # WDBHG70000NBK

Things I have tried: A factory reset.
I tried downgrading to 2.01.86
a factory reset of that too.

But no luck with any of this.

Thanks
Vince

[mike27oct]

Are you sure Network setup page shows you not still in Wired setup, but in Wireless setup? If OK, maybe you have very poor Wi-Fi reception at the location. If you have an Android device, inastall free app “Wi-Fi Analyzer”, and at the WDTV location look at the signal strength of your router – is it one of the best you see? You can also use Wi-Fi Analyzer to show you the least crowded Channel to put your router on. That helps, too.

[vfaubert]

Hi

Thank you for answering. I am sure I am in the correct screen and I do have good WIFI signal. When I try to setup wireless all I see is my tv and Roku which I believe to be on WIFI Direct. If I can see them I would think I should see the routers in the area too. I have even tried setting up a hot spot with phone and it didn’t show up. When I run WiFi analyzer with my phone I see about 6 - 10 routers.

Do you know if there is a self diagnostic mode to that could be run to see if all works. Also is it posible to turn off WiFi Direct I turned off Miracast already.

Thanks
Vince

[mike27oct]

Sorry, can’t help you further since I don’t have your exact model. Give a call to WD Support and try to get past level 1 person politely asap and ask to speak with a level 2 person.

[JoeySmyth]

Also is it posible to turn off WiFi Direct I turned off Miracast already

?