Thank you for your reccomandation.
Unfortunately I was not able to find what you cryptically defined as “support option on the interface of the unit”, not even in the manual http://www.wdc.com/wdproducts/library/UM/ENG/4779-705046.pdf.
Anyway I formatted the HDD (btw it took ages and never finished: after 24h I just unplugged it after checking the forum for “Formatting” issue, that seems also another problem for this device - see http://community.wd.com/t5/WD-TV-Live-Hub-Discussions/Formatting-the-hard-drive/m-p/598337/highlight/true#M25766 -). The result was anyway an empty device.
1st boot was ok.
2nd, 3rd and 4th boot: failed.
(after a hard-reset) 5th: ok.
Conclusion: the device needs to be hard resetted most of the times… even if empty and with cleaned log, no media library activated.
Morale of the story: It’s going back to Technical Assistance today after I bought a supplementary external HDD just to store what was inside the WD hub: waste of my time (hours to copy the 980 GB library) and money: I bought an Hub to use its HDD, not to keep my Music and Movies in another HDD!
Hope they solve but it seems to me this device is doomed, plagued of so many bugs that trying to fix the first you only discover there are others :womansad:
