My WD Live when booted up and connected to the internet goes directly to the firmware update icon, but will not let me select it…just freezes. If I disconnect it from the network and try updating firmware with USB stick it gets to the rebooting screen and freezes. I tried 3 different usb sticks. Formatted both fat 32 & ntfs, and tried both usb ports. Also I am only pitting the 3 files needed on the usb drive. Gets to reboot screen & freezes. I tried holding in the reset button and doing a hard 30/30/30 reset and I also tried going to the factory reset in the settings, but when I select ok it freezes. Any ideas ?
Thanks