WD Live streaming

I have a WD, it recognizes most of my movies but not all of them… is there something I am doing wrong? I can see them in my Video file but when I turn on WD they are not there. Any ideas???

what WD device?

how did youconnected it?

what are the container formats of the files that are not shown?

what codec do those file use?

with your delivered information, no help is possible.