Wd live not showing all media on wd mybook

I am having some trouble getting all of my media to show up on my WD live plus. It is connected to a 3tb WD my book essentials hard drive. When I go to the folders icon the blue circle comes to the top of the screen and says “scanning the attatched USB device”. when I select the folders icon I have some of my folders showing up but not all. also when I open a folder with 600 videos only 313 show up. what am I doing wrong?

I have not updated the firmware yet would this help?


It should help, since 3TB support was added on recent firmwares.

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thanks needed two updates works good now.