WD Live Duo 2x2TB - Backup software does not recognize drive/shar​es

Hello,

Please help me.

Wether WD SmartWare nor Windows backup recognizes the Live Duo for backups. The drive/shares simply not appears. What am I doing wrong. The drive is setup normally. Share are also visible and usable in the Windows explorer.

My configuration:

-Windows 7

-Latest driver and software for Live Duo

-Disks mirrored

Could someone help me. English, german or french language.

Thank you

Hello,

Have you tried a power cycle or drive reset?

Hello,

Thank you for the advice.

Unfortunately your hints was not successful. Still no change.

As previously said, the share I manually mounted are visible in the Windows Explorer. Should the WD Live Duo itself also be visible? Is this mwaybe the reason for not beeing detected in any backup software?

Thanks,

Thierry