Wd live artwork display problems

I have a new wd live and an old one. The old one displays all of the movie artwork that I have saved along with each movie file in separate folders. The new wd live displays nothing. Both of these players are accessing the same shared network drive. Any thoughts?

Check if you have the latest firmware version installed. 

Well, since your issue is with the NEW Live, you should probably have posted in the correct forum.

This forum is for the 2009 model WDTV Live HD and 2010 model WDTV Live Plus.

The forum for the 2011 WDTV Live Streaming Media Player is here:


But anyway, since you didn’t provide much information on exactly how your files are named and organized, I am making an assumption here.

if you’re putting each movie in its own individual folder, the SMP is not going to display the info for the movie unless you are IN the folder.

All files are in separate folders along with filename.jpg

The wdtv live plus displays all artwork perfectly while the gen 3 displays nothing, no matter what view option I choose.