WD Live and Network Streaming Issues


#1

Hello All

Just Purchased a WD Live and I am running into media streaming issues.

My Server is a 2.8 Dual Core 4GB of Ram Windows 2008 R2 64bit.

My issues are I can stream just about anything but when i stream 1080p Blue Ray rip it starts to stutter.

If I take a usb drive with the same movie it plays it just fine.

Any suggestions ?

Thanks


#2

If you look in the netwroking section you’ll find plenty of reasons why  and most people say to hardwire the network. If you want to do wireless here is alink to another post in the forum that seems to have very sweet results.   http://community.wdc.com/t5/Networking/SOLUTION-TO-STUTTERING/td-p/25768 

I am having that same problem but  am in the process of folowing the fix above…hope it helps


#3

phiberoptik wrote:

Hello All

Just Purchased a WD Live and I am running into media streaming issues.

My Server is a 2.8 Dual Core 4GB of Ram Windows 2008 R2 64bit.

 

My issues are I can stream just about anything but when i stream 1080p Blue Ray rip it starts to stutter.

If I take a usb drive with the same movie it plays it just fine.

 

Any suggestions ?

 

Thanks

Welcome to the forums.

Wired is always the way to go for full streaming of non-compressed blu-ray rips.  I had issues until I wired up my setup and now things play just fine.


#4

I have it hardwired to a Cisco 2960G Switch, Gigabit cable but I know the WD only does 100mb.


#5

There are blu-rays that exhaust the WD’ ability to decode.    

Are these RAW rips?   Or, are they further compressed?   How big of an M2TS file are you talking about?

(Post the TEXT Output of MEDIAINFO here so we can have a looksee.)


#6

These are MKV ripped at 1080p , I have the movies on a External WD Elements 2.0TB and they play fine. How would decoding come into play when on the USB HD they play fine but through the network not so much. I know its not my switch because I tested.  Is there a tool I grab the info of the media file.

Thanks!!


#7

Ok, I missed that part.

Post the output of netstat -es on the machine that’s hosting the shares WHILE the MOVIE is playing.


#8

I’ll work on that going to work i’ll post it later tonight.

Thanks!


#9
Interface Statistics

                           Received Sent

Bytes 8702286 272550178
Unicast packets 106464 187196
Non-unicast packets 945 462
Discards 0 0
Errors 0 0
Unknown protocols 0

IPv4 Statistics

  Packets Received = 35730
  Received Header Errors = 0
  Received Address Errors = 0
  Datagrams Forwarded = 0
  Unknown Protocols Received = 0
  Received Packets Discarded = 248
  Received Packets Delivered = 35608
  Output Requests = 62163
  Routing Discards = 0
  Discarded Output Packets = 0
  Output Packet No Route = 0
  Reassembly Required = 0
  Reassembly Successful = 0
  Reassembly Failures = 0
  Datagrams Successfully Fragmented = 0
  Datagrams Failing Fragmentation = 0
  Fragments Created = 0

IPv6 Statistics

  Packets Received = 3
  Received Header Errors = 0
  Received Address Errors = 0
  Datagrams Forwarded = 0
  Unknown Protocols Received = 0
  Received Packets Discarded = 0
  Received Packets Delivered = 5
  Output Requests = 16
  Routing Discards = 0
  Discarded Output Packets = 0
  Output Packet No Route = 0
  Reassembly Required = 0
  Reassembly Successful = 0
  Reassembly Failures = 0
  Datagrams Successfully Fragmented = 0
  Datagrams Failing Fragmentation = 0
  Fragments Created = 0

ICMPv4 Statistics

                            Received Sent
  Messages 172 170
  Errors 0 0
  Destination Unreachable 3 1
  Time Exceeded 0 0
  Parameter Problems 0 0
  Source Quenches 0 0
  Redirects 0 0
  Echo Replies 23 146
  Echos 146 23
  Timestamps 0 0
  Timestamp Replies 0 0
  Address Masks 0 0
  Address Mask Replies 0 0
  Router Solicitations 0 0
  Router Advertisements 0 0

ICMPv6 Statistics

                            Received Sent
  Messages 3 3
  Errors 0 0
  Destination Unreachable 0 0
  Packet Too Big 0 0
  Time Exceeded 0 0
  Parameter Problems 0 0
  Echos 0 0
  Echo Replies 0 0
  MLD Queries 0 0
  MLD Reports 0 0
  MLD Dones 0 0
  Router Solicitations 0 3
  Router Advertisements 3 0
  Neighbor Solicitations 0 0
  Neighbor Advertisements 0 0
  Redirects 0 0
  Router Renumberings 0 0

TCP Statistics for IPv4

  Active Opens = 8
  Passive Opens = 3
  Failed Connection Attempts = 0
  Reset Connections = 1
  Current Connections = 4
  Segments Received = 35230
  Segments Sent = 58110
  Segments Retransmitted = 4052

TCP Statistics for IPv6

  Active Opens = 0
  Passive Opens = 0
  Failed Connection Attempts = 0
  Reset Connections = 0
  Current Connections = 0
  Segments Received = 0
  Segments Sent = 0
  Segments Retransmitted = 0

UDP Statistics for IPv4

  Datagrams Received = 138
  No Ports = 248
  Receive Errors = 0
  Datagrams Sent = 154

UDP Statistics for IPv6

  Datagrams Received = 2
  No Ports = 0
  Receive Errors = 0
  Datagrams Sent = 2

C:\Users\Administrator>

#10

That’s a pretty high percentage of Packets Discarded.   Yours is about 1 in a thousand, mine is more like one in a million. 

Your TCP Retransmission ratio is also VERY high, about 1 in 10.

Mine is more like 1 in 10,000.

It seems as if you’ve got something wrong with your network when the discard count and retransmit counts are that high.

Packets seem to be getting lost somewhere…


#11

hmmm, could probably be the network cable


#12

phiberoptik wrote:

hmmm, could probably be the network cable

If you have this problem with any 1080p movie, then there definately is something wrong with your network. If you only have it with a few, very high bitrate 1080p movies, then this is just ‘normal’ behaviour unfortunately. In most cases you wont get more than 25 Mbps via Samba, while Bluray has in theory max 40 Mbps. The only way to solve it is to go NFS (where you can get around 75 Mbps)


#13

I’ll give NFS a try


#14

Does the WD support NFS natively or do I have to Hack the WD so it can support it.

Thanks


#15

Only the homebrew version supports NFS, there’s tons of topics on it in the wdlxtv forums.


#16

So i have a feeling the WD Live dosnt likes Layer 3 Gig switches, I tried my existing switch which is a 24 port L3 Gig switch and a 48 port same model and i am getting suttering. I put the server with the media and the wd live on a 5 port gig netgear and i have no problems.


#17

Phiberoptik:

Ok, you’re talking to a Network Engineer here, 15+ years experience and certifications out the backside from Cisco.

You’ve got me intrigued.  

Are you doing L3 Switching between the WD and your media source?   

How are you doing this?  The WD can’t discover systems that are on different subnets, and DLNA, as far as I can tell, can’t do it either, unless you’re doing bridge groups or whatnot.

On some cheap L3 Switches, doing L3 has a performance penalty, but I thought I saw that you’re using a Cisco 29xxG switch, so that won’t apply.   I’d be curious to see your switch’s config.  :)

Just curious!


#18

Tony

Sorry, Yes I do have L2 switch my Cisco 2960G 24 Port (main switch or switch I should return back to wk)  I also have 2 Nortel’s 5510 24 and 48 Port. I get suttering across all the switches. The Cisco L2 switch I erased the config and went to factory as well as the 5510. Sorry about my previous message if it was confusing long day dealing FW upgrades at work.

The odd thing about it all is if I plug a 5 port Netgear Gig switch and plug the wd on it  and use any of the above switches

no issues at all streaming. jumbo frames not enabled between Netgear or any of the above switches.

I think this weekend i might try  to plug the wd straight to my fw and try that as well.

Ohh and no , I am using the L3 switches as L2 switches no routing at all.

Thanks