I have roughly 20 external harddrives, from WD, Seagate, and SanDisk, and the brand most likely to malfunction, go unmountable, or turn useless to it’s job of housing data, with it’s terribly sensitive technology is Western Digital! SANDISK is by far the more reliable, durable brand. I will never buy another WD harddrive again.
Hi @caddyisbright
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: