WD Hub turns off right when it starts loading mochi..?

Hello All,

First the power button on the front doesn’t do anything at all ever (not really that big of a deal unless I lose the remote)…

however just recently it is NOT starting up…it shows the loading screen, then says loading Mochi or whatever and then after about 3 seconds it just turn off.  I’ve only had it for a month but I have already loaded around 400 movies and shows on it and this is making me crazy!!!  Can anyone help me?


I tried to do the resest button on the underside, but that didn’t change anything???



I had major problems after a firmware update which were only finally fixed by UNPLUGGING the unit.