WD Hardisk not showing all folders in WD media player

Hi,

I have a 3 tb WD HD and I happened to upgrade the firm ware about a month back. however, the media player is now not detecting specific media folders in the harddisk and the list seem to be growing. what do i do? is the issue the firmware upgrade?

thanks

T7777

Depending on which WD media player you have, the fix for 3TB drives was only released last week (Live Plus/Live Hub), or the week before (Live), or never (all others).  One from “a month back” will _ not _ have worked.

If you’ve been using any firmware other than the latest version which includes the fix, your drive will have been corrupted.  That was why there were warnings everywhere for the last 6 months, and they tried to block larger drives in the firmwares.