WD Green freezes PC on activity

Hi guys,

I’m having issue with my HDD where it will randomly freeze when I try to write or read any file from the Disk. Can anyone tell me whats wrong with it? I was able to run the WD Diagnostic tool and it only pass with extended test. On quick test it fails.
I only uses this Disk as storage.
Below are the test result.

Test Option: EXTENDED TEST
Model Number: WDC WD10EZRX-00L4HB0
Firmware Number: 01.01A01
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: PASS
Test Time: 18:16:34, October 12, 2017

Test Option: QUICK TEST
Model Number: WDC WD10EZRX-00L4HB0
Firmware Number: 01.01A01
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 6 did not complete! Status code = 02 (Interrupted by hard or soft reset), Failure Checkpoint = 98 (Unknown Test) SMART self-test did not complete on drive 6!
Test Time: 18:17:10, October 12, 2017

Hi zapdos9,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support if you are having trouble with the form.