WD Community

WD For Mac

Never had such a nightmare with a hard drive before, hope someone can help.

The drive fails on WD Drive Utilities?

The Drive will open once connected to the mac & you can access the content. however it sometime (very rarely) will transfer copied files back to the mac. Transfer crashes 729.8 MB into 1.04 GB  video file - with a message The Finder can’t complete the operation because some data in “2001.mp4” can’t be read or written.
(Error code -36)
The files were no corrupt before upload.

If you play a video file it will crash three quarters into it & crash if trying to transfer back to the mac.

  •       My worry is if I am unable to fix this or not able to transfer the files to another hard drive, I will lose 4 years work.

Please help

[Deleted] - as the site will be under maintenance - please feel free to contact me.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.