Let start with the GUI itself
For the most part it works but some parts are rather clunky and not well thought out.
The media library separates things into folders that you add rather then one list of movies or TV shows…boxee actually gets this one correct go figure.
This also makes the folders going missing from media library when a NAS or drive doesn’t respond fast enough a major issue.
The average user doesn’t care which folder its in he merely wants to pick from a list of movies like netflicks does and play.
Filtering
In the ui is a total mess mostly because the above folder media library.Try filtering horror and comedy easly in the media library.
Volume.
No remote control options but we know the firmware has controls for it do to it being in the android remote app.
A option to put it into the remote should have been added ages ago.
Upgrading
The firmware upgrade is sometimes hit and miss over the internet and can lead to odd problems upon upgrade.
This is a issue with nearly all devices regardless of manufacture but Wd needs to make it clear in the new firmware posts on how to upgrade from USB so as not to get long threads with issues caused by online upgrades gone bad.
Metadata
The WD does a terrible job of updating info.
If old or incorrectly done metadata id done for a TV series and later corrected the wd well often still use the old info rather then updating and getting to use the new info is at times a major pain.
Playback.
For the most part the WD play everything you can throw at it but fast forwarding is very outdated.
It feels like your using a vcr and need to fast forward and wait tell you get where you want.
Here were the boxee box does something correct again and lets you push left or right on the remote to zip to where you want.
Post if you can think of parts of the ui that feel old and badly fuctional.
The firmware for the WD devices works but is like a car from five years ago. It runs but its last years tech and look.
We are not talking a hardware issues here but a firmware that’s just not kept up with the times and feels old.