WD External Passport PS4 Issues

I bought my husband a WD External drive for his PS4 Pro and its been great for giving him the storage he needs for the many games he has. A few days ago he just realized that none of his games are automatically updating like they used to, he does have this setting checked on his PS4 Pro. It doesn’t happen when he turns on the system anymore. He is having to go to each game and check for updates and then sit and wait for them to update. He figured this out a few days ago when he went to play a game he hadn’t played in about a week and it listed that it had an update almost a week ago. We’ve both looked everywhere for a solution but can’t seem to find one, so I was hoping maybe someone here could shed some light on this issue. Thanks!

Hi liltadple,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.