I am having real problems with my external hard drive. On my old Windows XP machine it worked but the WD Smartware [“Smart” it definitiely isn’t!!] software never really worked properly and the machine would often freeze. I now have a new windows 7 machine and the ext hard drive just will not work. I have asked technical support and they suggested uninstalling the WD smartware and then using a link to format the disc. Whilst that will be my last resort (as I think the data on it is also elsewhere, I would rather not. However, the computer isn’t really recognising the hard drive. When I open my computer the drive is there but the computer constantly tries to scan my computer then just freezes. When I try to install the wd smartware, it gets to 25 seconds remaining for installation and then freezes.
Can anyone help? I really think next time I buy an external hard drive it will not be a WD drive!