My WD passport external hard disk is of 2 TB.
I can see the HDD shown as some local disk(not with the HDD given name) but it cannot be accessed. And windows explorer stops responding if i try to access it.
So let me summarise the points i have on my problem:
after connecting it to the device, it continuously blinks and i can hear sound that it is running inside. But in file manager, it just shows the disk name (like Local Disk H) not my harddisk name.
And I cannot access it rom my computer/windows explorer(or whatever it is called)
when it is connected to the device, disk management keeps on loading and does not show the results.
If I open device manager, I can see my HDD there.
Thing I tried or noticed:
- It is not device usb port problem(i have tried on more than one device).
2.I have tried updating the driver from device manager.
I also went to the properties of the HDD(which shows as local diskH and not with its actual name) but there is no error message.
I tried to use a data recovery software but it is also stuck at “refreshing disk information” page and keeps loading while the HDD is connected.
If anyone has any idea on what is going on or how to fix it please let me know.
Anything would be highly appreciated.