WD External Drive

There is some issue with my external drive
It is detected on my laptop, but when i open the WD icon to open the dialog where i have to enter the password, that does not appear. The password entering dialog does not appear at all. Please advise action

Hi,

You could try to unlock the drive using WD Security:

https://support-en.wd.com/app/answers/detail/a_id/13880

https://support-en.wd.com/app/answers/detail/a_id/2158