So far I know the device isn’t broken or damaged, because it works absolutely fine on my Windows 7 PC.
It worked previously on my Windows 8 PC but now it just suddenly no longer works. Unplugging, resetting, even restarting the whole computer has fixed nothing. I’ve uninstalled the drivers in device management since that worked for some people but that didn’t help fix the problem either. There’s nothing wrong with the USB ports either–I checked those too. The disk does not show up in disk management and there’s nothing new on the device manager, but Windows does make a ding to indicate a new USB device has been connected.
Found something in device manager though:
“This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)”
More trouble shooting has found that NO USB device with a disk on it is being recognized. At all.