Just started to login to my EX4 today (9/9/2020, at 11am approx), looks like there was an update recently.
When I login it requires me to accept the terms and conditions and asks me to set the admin password, but this was done years ago.
Then it asks to enable auto update, also done years ago, and to participate in program for improving this S/W and H/W.
After that when logged in, looks like all my settings have been removed.
When I try to setup all over again, it continuously gives me message of " * Login timed out. Please login again.", That is it does NOT give me any time to make any changes.
I have tried using different apps to login, Safari, Firefox and Chrome, still the same thing. It is set as static IP.
Does WD actually test any of their software, or is this a hit and miss scenario. WD get your act together, I use this for business and cannot loose any more time.
I intend to raise a complaint with the appropriate authorities, as this is costing me time, money and business opportunities.
Get this fixed ASAP WD.