I have the WD Essentials 3TB USB 3.0 (WD30EZRX). I was backing up files from my PC when it got knocked over and fell about 30 inches on to carpet. The recepticle for the power supply broke off inside. I opened the plastic shell, took drive out, and put it in an external case, and hooked it up. I heard the drive spinning, but nothing showed up on the PC. Searched on YouTube, and found info on the Sabrent USB 2.0 To SATA / IDE Hard Drive Adapter, which I bought. Hooked up. Everything lights up (the cable). Nothing. The drive DOES show up under disk management, but not on desktop. It says the drive not initialized, and 2794.52GB is unallocated. I do (did?) have about 1TB already on the drive. I’ve used some other utilities that say the drive is healthy. I bought a new WD 4TB drive, bought would like to “try” to salvage what is on the the 3TB. Ideas? Thanks in advance.
First a drive that has been dropped is problably physically damaged and beyond do it yourself recovery. Second drives that come with Smartware are hardware encrypted. You can’t recover the data in a different case or as an internal drive because it will still be encrypted even if you get the drive recognized. You might find a bridge bopard on Ebay this link explains a bit about matching the cards http://community.wd.com/t5/Off-Topic-Discussions/Bridge-Boards/td-p/353839