WD Essential SE; SES Driver error

WD External Drives WD Portable Drives
1

Hi I’ve a WD Essential SE 1 TB and since a couple of weeks I’ve some trouble installing/using this drive.

When I plug in the USB cable into my USB Port windows is telling me it’s installing new hardware.

after a while I see an error with “driver not found” (- red cross).

Even after downloading the right SES Driver from the WD site the yellow explanation mark is gone (in device manager). So I assume the WD Essential is correctly installed, but I still can’t find this drive in “my computer”. After restarting my PC, windows is detecting new hardware and automatically will install the WD Essential but still gives a error with the SES Driver. So in some kind of way the driver is uninstalled after a quick reset. This happened everytime when I tried to connect the WD Essential to my PC.

I tried it plenty of times with different SES Driver downloads without any succes.

I know one of you can help me with this! :smiley:

Thanks in advance!

2

Hello,

Just for testing purposes please try it on another computer to verify if you have the same issue.

3

done!

same error… 

4

Hello,

It seems that this is an issue with the hard drive itself. Just to be sure please try to run a test using Western Digital’s Data Lifeguard Diagnostics

5

will try this tonight… will keep you updated…

6

I only see my SATA drives on Data Lifeguard Diagnostics… not the wd one… :frowning: