MY desktop stopped recocnizing WD7500E035-00 under “My Computer”. But in the “Devices and Printers” it is listed as “External HDD”. Clicking on it opens the Properties and under Hardwre, *WD 7500AC External USB Device" is listed. The unit is lighted and humming. I’ve connected cables and reconnected. But I can’t access it. However, when connected to another computer/laptop, it is recognized in the “My Computer” and I can access it. Help.
You are dealing with a computer issue, you might need to contact your computer manufacturer. Also try in another USB port.