please excuse mistakes, I m from Germany and don’t know all Windows Words in English.
And through I am new to this forum, I d like to say hello to all of you and hope you may a help a newbie.
My System is: PC, Windows 7 (64), USB 2.0 / 3.0.
My WD HDD is: WD Elements 1023 (WDT-D2B B), 500 GB, 2.5’’, USB 2.0
The reason I am here is a long Google-research, because my 2.5’’ extern-HDD will not start anymore.
The last couple of days I recognized first problems, when some files can’t be opened or copied.
Thanks to the short USB-cable it crushed a couple of times on the floor from 30-40 cm on the carpet.
But 90% off the HDD was normal - I guess, because I opened, edited and copied them all the time.
The other Files had “CRC-Errors” and couple of unknown errors.
So I tried to fix it - but I wanted to make a backup first, and that failed
Today I was about to make the backup on my PC as the WD slowed down and didn’t make anything else then “loading”. The LED was blinking and I plugged it out. Without using “Safely Remove Hardware”
When I plugged it into the PC again - the HDD booted without problems again.
First I made a checkdisk with parameters “/F” and “/R” . No problems were found.
After that I made a defragmenting with the Windows-intern tool. (Right-Click -> properties -> tools)
It took 5-10 minutes to the end and I checked again if the same files are crooked and they were.
Then I wanted to try the last tool in windows to solve the problems. (properties/tools/error check)
Therefore I reboot Windows into “safemode” and started by checking in both option for error-check
I checked both tool-options and I took a while.
The HDD was starting before that, when I plugged it in.
It worked in my notebook, my office-PC (both Win7 Bit and 2.0 and 3.0 USB) and my netbook (Win7 Bit, USB 2.0) as well.
After 2 hours and going whit that error-check without any changing on the GUI, I pressed “abort” and it did immediately without problems.
I thought the problems were because of the safemode so I wanted to restart.
But the PC froze on “shutting down”-screen and I plugged the USB-cable to the WD HDD out - and with 2 seconds it shut down without problems.
After starting Win7 I plugged it in and the HDD started again without any problems.
Now I restarted the error-check again. Again both options checked and after 3 hours I heard the HDD clicking every couple minutes. Noises sounds like single "click"s. The progress of the check was slow again and after 4 hours the application closed itself and disappeared.
I checked that everything was closed and clicked on the desktop “my computer” (Explorer). The HDD was shown - but without any infobar (the infobar where is shown the free space exp. 250 gb of 480 gb free) and there was no icon on the explorer.
I opened the HDD and it was empty. So I restarted - again it froze at tge shutting down-screen and I disconnected the HDD via USB-cable.
PC shut down then directly and went up again.
I pluged in the WD HDD again - but nothing happened. The LED is blinking and some loading noises going up under the case… but after 5 Minutes of that, the only thing happens is a incorrect Volume in the Windows Explorer. Normally I gave the letter X and the name “My WD” for that volume in systemproperties.
But now there is my main HDD (onboard) and after 5-10 minutes just a standard “local hard disk”-Drive, and not as “My HDD” with the infobar for the free space on the drive.
All it does now is clicking after the LED blinks many times.
I used Knoppix and in knopix explorer It appears also in 5 Minutes as a HDD, I can open it - but then it freeze and I can’t open the subfolders.
In Windows I tried the “Safety Remove Hardware” Button, started in safe-mode again, but nothing worked.
Is there any software, extern case-solution or thing for restore the data or safe the files?
Again sorry for the language problems, hope everything is clear. If not, feel free to ask.
Thanks for reading.