I am running Windows 10 Pro 64 bit. I have two external WD Drives (and some others) and I keep getting this error message for my WD Elements 5TB drive
When I check Device Manager I see, under USBs, the yellow triangle with the exclamation mark in and the message “Uknown USB Device (Set Address Failed)”
When I click on Properties I get this
I have searched and tried all the usual suspects:-
1 updated driver
2 disabled that USB port, restarted pc and allowed Windows to update driver
3 swapped drive to another PC (it seemed to work but, maybe, I didn’t leave it connected long enough as it can take several days before “disconnecting” and the error message appearing)
4 switched to another USB port (it is not a hub, by the way)
5 switched power cables with another WD drive
6 switched USB cables with another WD drive
7 ran the WD Lifeguard Diagnostic program and drive was healthy no issues
8 safely ejected drive from pc, disconnected power from drive, turned off pc, disconnected power from pc, then reversed that process - see HERE.
The latter seemed to fix it and lasted about a week and then, today, up popped the error message again at the top of this post.
Has anyone experienced this issue and managed to solve this?
