my drive is not showing up in my pc can i do a factory reset
your drive has to show up on your pc to do a ‘factory reset’
you really need to post more information to get any kind of help
what OS ? … does it show up in Administrative Tools > Computer Management > Drive Management ? … Have you tried it on a different PC ? … Have you dropped the Hard Drive ? … Is the LED Light of the Hard drive on ? … Is it Blinking or is it Constantly lit ? … Does the hard drive make any sound ? … Have you tried a different USB cable ?
etc etc etc.
You can not do factory reset on the drive. It does not have that option. Answer those questions that JoeySmyth so he can help you further.
got it all sorted now