HI. For unknown reasons when I connect a WD Elements USB Disk Drive to USB 2.0 or 3.0 Windows 7 (64) tries to install a Driver for “Bluetooth Peripheral Device”. Obviously it fails. The disk does not appear under My Disks or USB Generic Storage. It can not be accessed by DISKPART.
Curiously if I take the same disk and plug it to a Windows XP PC it works normally.
Thank you for your suggestions on how to recover. I have tried all utilities from WD but none of them work if the HD is not “visible”.
Thank you for your support.