WD Elements Portable not Recognized, attempted many solutions

My drive is no longer being recognized by any computer or device. I have tried it on a windows machine, a linux machine, a mac, and even my WDTV Live, and it is not detected. It does not show up in device manager in windows nor does it show up in disk management. I attempted to uninstall and reinstall the USB drivers for the drive and it was not recognized. The device appears to be receiving power, as the power/read light is on and solid (not flickering). I have tried different USB cables, and this has also not worked. I have also tried both USB 3.0 and USB 2.0 on multiple computers, which also did not work. Thank you for any help you can provide.


Based on the information you have provided I believe this drive has died. You can get it replaced if the drive is still under warranty

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty