WD Elements Play MP4 Issue


I am having issues with almost all of my mp4 files. I get an annoying delay during playback which I can’t get rid off and it is getting worst when I wantch an action movie.

Any idea how can I fix this?

Is there a new firmware for Elements Play?



Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support

is the sound of mp4 files at 48000Hz? i had similar issue but remuxing to 44,1kHz solved the problem