I recently ran into a problem. I got this new elements play 2TB, well because frankly it was awesome. Plays everything, and subtitles and directly connects to the tv. Anyhow, I realized immediately that there was this weird issue with “security” that made me have to allow myself (even though administrator) to access the file every time I plugged in the drive into the PC. You know, when you have to go to properties, security and fix it. This was no normal problem because it could not really be fixed and I had to do it every time. So I moved all my files to the PC, formatted the drive and moved the files back. I do not recall that something happened. But then one time when I plugged in the WD the autoplay did not trigger, I thought to myself “weird…” went to my computer, didn’t show… again i thought weird… I saw that the drive was recognized though because the safety removal had it adressed as “multimedia 0620” for some reason and not elements play anymore. And I am fairly cunning with computers so I come here as a last resort. So I enter diskmanagement, and My drive is listed, but not assigned a letter, and when I right click the only option that shows is “help”… no assign letter and so on… and when i scroll down, it says healthy (recovery partition) so everything seems fine. except that the white area under the blue bar is diagonally striped and says that the ENTIRE disk space is free, which i know is not true.
Anyhow this was possible to bypass by entering diskpart in commandprompt, there I listed the volumes and on my multimedia drive everything seemed fine except that the info was “hidden”. I assigned it a letter anyhow and viola the disk showed up in my computer. all the files where there and completely accessable with no problem. But as soon as I plug it out when I am done, and plug it in again, we have the same problem. The letter the drive had assigned to it becomes instead an empty “local disk” and I have to assign a new letter to my WD if I want it to show. I have no idea how this happened to be honest. And less of an idea of how to fix it. I have literally tried eveeything in my knowledge and no one in any forum or help site have had any similar problem.
I few things to know.
Hard drive is fine as I mentioned, no corrupt files and they are all accessible after assigning them a letter using diskpart in commandprompt.
Not only MY PC that has the problem, it is with every computer.
I am not completely sure but I think the disk might return to normal if I format it. But I would like to avoid trying to find that out, I bought a 2TB HDD so that I do not have to store media on my computer, so I would lose A BUNCH of files if I would have to turn to that.
And I apologize for the long message, but I needed to make sure I explained myself so that I can avoid follow up questions as much as possible.
Thank you for any help