WD Elements Play - folder corrupt and unreadable and file names appear in Chinese

nickgo · August 3, 2011, 12:58pm

Hi guys,

I have the following problem with a brand-new WD Elements Play drive:

All the file names of an entire folder suddenly display in Chinese (?), but apart from that they still play fine on my WD drive (they’re all MKVs).
However, when I link the drive to my PC, I can’t copy or access the folder anymore - it says “folder corrupt or unreadable”.
Any tips on how I can solve this?

Thanks in advance for your help.

Nick

gameunit · August 3, 2011, 5:07pm

Format and reinstall ?

nickgo · August 4, 2011, 9:05am

what about the corrupted/unreadable folder - are the files recuperable?

BC1377 · August 21, 2011, 1:39am

Been There , try do en “Error Checking” on the drive, make sure that option “AUTOMATICALLY FIX FILE SYSTEM ERRORS” and “SCAN FOR AND ATTEMPT RECOVERY OF BAD SECTORS” are checked (location:Properties-Tools-Error Checking). hopefully it works for you

kuratagi · August 26, 2011, 10:59am

It happened to me too. Corrupt directory and it’s unreadable from the WD and from the PC.

There’s an issue here

larryzee · September 19, 2011, 9:30am

Anyone got this problem fix?..anyone?

nickgo · September 19, 2011, 10:37am

Try the solution proposed by BC1377. Worked for me!

larryzee · September 20, 2011, 10:04am

Found another way to solve this by using CHKDSK under command prompt(aka Ms - DOS), done in 30sec… :smileyvery-happy: