I wonder if anybody could help me? I’m having a problem with my WD Elements play drive.
When I try and play programmes/movies from an external USB hard disk, after an indeterminate amount of time and without warning, the whole system will either Freeze, Return to the Home Page (without remembering where in the programme it was or reboot its-self).
I have used it without any problems since Christmas and this issue has only become a problem in the last couple of weeks. It is sadly rendering the product unusable at the moment.
I wondered if anybody else is having the same or similar problems and if there is any suggestion to fix this?
Could it be the format of the attached drive maybe and actually nothing to do with the WD its-self? I’m hoping it isn’t the WD because its a great little piece of Kit
I have updated the firmware to the latest version available from the WD website but the problem still persists.
Thanks in advance for your answers.