WD Elements - mkv's, subtitles

someone help me

  1. why it plays mkv’s without video? i made a mkv file by mkvtoolnix and it cound’nt play the video, it just have sound without video

  2. Does someone know how to change the collor of subtitles, cuz reading white on white is imposible

Please, post the media info of one of your movies:

http://wdc.custhelp.com/app/answers/detail/a_id/2745

Also, you cannot change the colors of the subtitles in the WD Elements Play.

here it is :

123.png

one more question :

some subtitlies WD cant read, does someone know why?

Please post the full TEXT output.    We can’t see your images until a moderator approves them.

http://img412.imageshack.us/img412/5848/123ci.png

The Elements Play doesn’t support Header Stripping.