WD Elements 2t, Subtitle not syncing

Hello There…

My WD Elements Media Player is not syncing the subtitle properly.
Need help
Thank you

Hello,

On what device are you using the drive?

If it’s on a media player, make sure that the subtitles are on the same folder as the video file.

This isn’t a drive, the WD Elements is a media player with a built in drive just like the WDTV Live Hub, The WD Elements was sold overseas only. The question to ask is, is the subtitle file a separate .srt file or an embedded subtitle in the video itself?