WD Elements 2 Tr cannot format NTFS

Can someone please help me? I cannot format my hard disk 2 Tr which I got for Christmas present to NTFS format

Hi jiamun,

Please refer to the link mentioned below in order to troubleshoot the issue.

If you need any help, please contact us on given below contact details.

support.wdc.com

Contact Support

List of WD support phone numbers.