WD Elements 2 TB, 7200 rpm, 16 MB, USB (WDBAAU0020HBK)

WD External Drives External Drives for PC
1

Hi there.

Some time ago my disk started to work slow. When I plug disk into comeputer it takes 5-6 minutes before I can open it. Sometime freezes and I can not acces This PC.
When I try to copy files from disk to another disk it takes long time. For example when I try to copy 2 Gb of data it estimated that it will take mor than a day. If I try to copy all data on the disk at once it will not even start.

When I try to use Data Lifeguard Diagnostics for Windows I get this error:
Quick Test on drive 3 did not complite!
Status code = 07 (Failed read test element), Failure Checkpoint =97 (Unknown Test) SMART self-test did not complete on drive 3!

Pleas help. I have valuable data on disk and I want to copy it down before I try to format disk.

2

Hi palck,

Code: 7- Self-Monitoring, Analysis, and Reporting Technology (SMART) Offline Immediate command failed. This may be due to a media error. It also may be due to a defective connection.

Retest after checking the connections. You can replace the drive if the error repeats.