WD Elements 1TB does not work: Not migrated due to partial or ambiguous match

I tried top Connect to plug and play a WD Elements 1TB bought a couple of years ago, not used. However I did not get the icon for it. However it is in list on Device manager, but I am not able to Access it. I have Windows 10.

On Properties the events said: Device USBSTOR\Disk&Ven_WD&Prod_Elements_1078&Rev_1065\575855314541343152465935&0 was not migrated due to partial or ambiguous match.

Somebody that can give a tip on how to solve.

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/12455