WD Elements 1023 Limited Warranty

WD External Drives WD Portable Drives
1

I have a product in Limited Warranty.

I did a test on it, here are the results-

Test Option: EXTENDED TEST
Model Number: WD Elements 1023
Unit Serial Number: My serial no.
Firmware Number: 2005
Capacity: 500.11 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 08-Too many bad sectors detected.
Test Time: 17:36:10, January 12, 2013

Model number- WDBABV5000ABK-NESN

warranty expire date- 05/13/2013

What is the procedure to get a replacement for it ?

Will I have to pay for packaging and shipping at my own expense ? Any other expense ?

I am from Canada.

2

Check the link below for the steps to replace it, and yes you need to pay for the shipping of your drive. 

http://wdc.custhelp.com/app/answers/detail/a_id/8

3

You’ll just pay for the cost going to their repair/service center and if it doesn’t have conditions that will void the warranty. 

You can check the terms and conditions here:  CLICK MEH !

You can start your RMA process here:  CLICK MEH !

I hope it helps. . .