WD Easystore 5TB Issue

WD External Drives External Drives for Mac
1

I have a new drive that I connected to my MacBook Pro. I was able to see the drive but not write anything to it. I tried reformatting with Disk Utility but now I cannot mount or even reformat.

Is there a way to reset back to default status? If so then what do I need to do to utilize on a Mac?

2

Hi,

You could refer to the following link: Format or Partition Drive Error - Cannot Dismount or Unmount Windows & macOS