The PC stopped recognizing the portable Disk, and I cannot access my files anymore.
WD drive utilities show when running the drive status check, it says SMART status failed. please help.
Hi @Degoule,
Please refer the article Cannot Find My WD Drive on Windows or macOS:
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
