WD Drive shown as CD Drive in my computer

My 2TB drive is shown as CD Drive when i connect it to my Laptop. I tried multiple laptops…same issue.

When its connected…my Disk Management in Device Manger will not open and hangs.

Any suggestions on how to repair or recover the data in the drive.

Hello, 

Welcome to the WD Community.

As a recommendation, try using a data recovery software.

frustrating. I have the same problem and it was caused by WD firmware updater.

My 3TB drive is shown as CD Drive when i connect it to my Laptop. I tried multiple laptops…same issue.

When its connected…my Disk Management in Device Manger will not open and hangs.

Any suggestions on how to repair or recover the data in the drive. Except mine is a virtual cd rom drive 1140 and a Hard Drive with the same number 1140… my cable is for usb 3…