Today I upgraded WD Smartware to the latest version (Windows release 22.214.171.124) with WD Software Upgrader.
After rebooting, some kind of Microsoft diognostic / error pop-up showed up with options like send and don’t send (forgot to write it down, but I never seen this kind of pop-up before and it differs from this pop-up).
Then I wanted to re-install Smartware, but I can’t uninstall it completely. In my list of software, there were 2 programs: WD Smartware Drive Manager and WD Smartware.
I succesfully uninstalled the WD Smartware Drive Manager but I can’t uninstall WD Smartware. When I do that I get the following message: There is a problem with this Windows Installer Package. A program run as part of the setup dit not finish as expected. Contact your support personnel or package vendor.
So, what’s the problem and how to uninstall it? Anyone?