Wd discovery nightmare WDBVXC0030HWT-EESN

hi all,

having issue with wd discovery for my mycloudhome, it will not sign in at all.

the dive appears in my network folder in windows explorer and i can log into it through https://home.mycloud.com but the app wont sign in, ive uninstalled it and reinstalled it several time as well as rebooting my pc loads of times along with the router and the cloud device its self.

ive also tried several differnt fixes ive found on the web and still nothing, when i click on the drive in my network it shows me public folder but nothing else.

please help

thanks
david

nobody knows?

now im getting this, please help

@jetfire1383 have you check the Knowledge Base?
Most issues are local network related such as Firewalls, Routers, Ad Blockers, Anti-Virus Software, Domain Name Resolution issues and network router settings. Have you checked the knowledge base?

My Cloud Home Not Detected, Not Found, Cannot Connect or Device Offline

Answer ID 24283