I have installed the WD Discovery and find it a nice UI. I have a WD MyCloud Mirror Gen 2 which does not seem to be discoverable by the Discovery UI (it does not have the 9 digit code). It seems to me that the Discovery UI is a valuable tool to seamlessly get basic information on my Gen 2 device as well as flow easily to the browser dashboard. It also looks like it has the potential to create a remote connection for my device (e.g., even just to make sure it is up and the cloud connection is going smoothly).
Hello gfischman,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
Thank you alex -
I shall.
WD Discovery does not support My Cloud product line.
Here’s the software matrix
My Cloud Home = WD Discovery
My Cloud = WD Access / WD Quick View
My Book Live = WD Quick View
Thank you SBrown - that certainly comports with what the problem seemed to be.
Hi SBrown, Can The Engineer Design WD Discovery To Support Mycloud, Because Already Migrate All My Data From My Cloud Home To My Cloud & Realize That My Cloud Cannot Support WD Discovery. I’m Stuck Because All My Associates Cannot Access The Data From My Cloud At Their PC’s
