Finding so many complaints going back well over 12 months ago.
This shows clearly that WD have no intention of fixing the software on this dud device!
WD advertised this;
" Automatically backup your files
Wirelessly back up your devices. The My Cloud™ Home works seamlessly with Windows® Backup, Time Machine and your phone’s camera roll."
In 5 months of trying, I have never been able to get it to back up via Time Machine!!!
We were all duped into false and misleading advertising!
I lost access to this device completely for 4 days a few months ago due to a firmware update, now it’s been another 4 days with this new issue along with the time lost trying to research and rectify the time machine issue. WD advising that they may have a fix by October 31st !!!
In my opinion and that of many others - They simply do not care about their users
Ditching it, is of course easier said than done, due to the limitations of now accessing and retrieving 6Tb of files and copying them to somewhere other than a Western Digital product!
